Our Mission Statement

1/10/2022 (Permalink)

SERVPRO of East Fort Worth is "Here to Help!"

"To develop a team of quality people who focus on excellent service, fairness, and mutual respect." 

Teamwork:

We support each other by working together to accomplish goals and to produce great work. Despite what may be on our shoulders, we are flexible to make sure the highest priority items get attention today.

Integrity:

We are honest people with strong character. We stand behind our word. We are accountable to ourselves and one another. We are trustworthy, and we trust others until they break that trust. 

Excellence:

We are confident and competent to perform the activities which we are charged with. We are driven to the exceptional and focused on continual improvement, achieving technical mastery. We are customer-focused; everything must revolve around a great customer experience. 

Respect:

We respect the work that other teammates do and their role in the company. We respect other people's ideas, suggestions, and beliefs. We speak, act, and respond with professionalism, showing respect to those around us.

"You don't build a business. You build people, and they build the business."

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency, you are "Ready for whatever happens."